Resume template · Updated October 2026
Community manager resume template
Short answer
Catalyst suits a community manager whose current community is the proof: it skips the summary and opens on the latest job, with programs listed as projects. The fictional sample runs the developer community for an open-source database company, growing active forum members, building a volunteer champions program and feeding bug reports to product, after four years moderating a customer forum and answering support tickets.
Download the community manager sample
Theo is a fictional community manager. Replace every detail with your own before you send it.
The files are made in your browser by Resumity's own exporters, from this sample. The builder opens it as your own resume: click any line to replace it. Free plan, no watermark.
Why Catalyst suits a community manager resume
Catalyst opens straight on work experience, so the community you run, its size and its activity are the first thing a hiring manager reads. Projects print after skills, a natural home for programs you launched (champions, office hours, events), and the large left-aligned name with teal headings gives the page energy without loud colour.
Second choice: Olivia. Olivia adds a summary and a bold blue header band; choose it for consumer or gaming communities where the brand voice matters as much as the numbers.
What goes in each section, in Catalyst's order
Catalyst prints its sections in a fixed order, the same in the PDF and the Word file. Here is that order for this sample, and what to put in each section.
- Work Experience. Platforms and size (members, monthly active members, posts), how activity and response times changed, and what the community gave the business: answered questions, product feedback, event attendance, retention. Active members tell more than total sign-ups.
- Skills. Community methods on the first row (moderation, programs, events, analytics), platforms on Tools (Discourse, Discord, Slack, community analytics, help desk). Name the platforms the posting uses first.
- Projects. Programs you designed and ran: champions or ambassadors, office hours, documentation sprints, meetups. One line on how it works and two results each.
- Education. Degree and year. Communications, marketing and computer science are all common; a technical background helps in developer communities.
The sample resume as text
The same content as the files above, so you can copy a line or compare it with your own.
Theo Nguyen
Community Manager, Developer Communities and Open Source
Raleigh, NC | theo.nguyen@example.com | (919) 555-0162 | linkedin.com/in/sample-theo-nguyen | github.com/sample-theo-nguyen
Experience
Community Manager, Pinecrest Data, Raleigh, NC (remote) (03/2022 to Present)
- Run the developer community for an open-source database: a Discourse forum with about 40,000 members, a Discord server and a contributor program.
- Grew monthly active forum members from about 3,000 to 7,500 with weekly office hours and a goal of no question left unanswered past 24 hours.
- Run about 10 virtual meetups a year and the community track at the annual user conference.
- Send product a weekly digest of community bug reports, feature requests and documentation gaps; about 120 issues filed from it last year.
Community and Support Specialist, Ridgeway Software, Durham, NC (05/2018 to 02/2022)
- Moderated a 15,000-member customer forum and wrote its community guidelines.
- Answered support tickets and turned the most common questions into help articles.
- Started a monthly customer newsletter with about 9,000 subscribers.
Projects
Community champions program: Recruited and supported volunteers who answer forum questions and host local meetups.
- 45 active champions in three years
- Members now answer about 60% of forum questions
Documentation sprints: Quarterly two-week events where community members fix and extend the docs with the docs team.
- About 200 merged documentation changes from 70 contributors
Education
BA, Communication, Neuse River University (05/2018)
Skills
Community strategy, Moderation and guidelines, Developer relations, Event programming, Community analytics, Technical writing, Discourse, Discord, Common Room, Zendesk, Looker Studio, Calm handling of conflict, Working with engineers
How to make the sample yours
Pick the community type
Developer, customer, gaming, creator and brand communities need different evidence. Lead with numbers from the type the posting names.
Measure engagement, not size
Monthly active members, replies within a day, share of questions answered by members and returning members say more than a follower count.
Connect the community to the business
Support tickets deflected, product bugs found, event leads, renewal rates among active members: one business link per job.
Show moderation judgment
Guidelines you wrote, incidents handled and how you kept the space safe matter, especially for public communities.
From support or social media
Lead with the parts of your job that built relationships with users over time, then the programs you started, however small.
Keywords to keep where they are true
Terms this kind of resume is usually searched for. Use the posting's exact wording, and only for work you have done.
- community management
- community engagement
- developer relations
- community programs
- ambassador program
- moderation
- community guidelines
- Discourse
- Discord
- Slack communities
- event programming
- community analytics
- user feedback
- content creation
Mistakes to avoid
- Total member counts with no measure of activity.
- Social media follower growth presented as community building.
- Quoting or naming community members without permission.
- Leaving out moderation, which is half the job.
How the sample PDF reads in text extractors
We exported this sample with Resumity's PDF exporter in Chrome on 2026-10-29 and read the file back with three open-source text extractors. This shows whether software that turns a PDF into text can recover it; it is not a test of any commercial applicant tracking system. How we test templates.
| Extractor | Name, email, phone | Headings | Bullets intact |
|---|---|---|---|
| pdf.js 4.10.38 | All found | 4 of 4 | 10 of 10 |
| pdftotext (Xpdf) 4.00 | All found | 4 of 4 | 10 of 10 |
| pypdf 6.13.0 | All found | 4 of 4 | 10 of 10 |
Frequently asked questions
What metrics should a community manager put on a resume?
Monthly active members, response times, the share of questions answered by members, event attendance and one link to business results, such as support tickets avoided or retention of active members.
Is a community manager the same as a social media manager?
No. Social media managers broadcast to followers; community managers build spaces where members talk to each other and to the company. Many jobs mix both, so show which part you lead.
How do I get into community management?
Moderating a forum, Discord or subreddit, organizing meetups and running support all count. Describe what you built and how the group changed while you ran it.
Do developer community roles need coding skills?
Enough to follow technical questions and reproduce simple issues helps a lot. Name the languages or tools you can work with and keep it honest.
How long should a community manager resume be?
One page for most. Put program details in projects and keep each job to four or five bullets.
Will applicant tracking systems read this Catalyst PDF?
The sample PDF read back with its contact details, all 4 section headings and all 10 bullets intact in three open-source text extractors (pdf.js, pdftotext and pypdf). Commercial systems such as Workday, Greenhouse or Taleo were not tested, and each employer configures its own.
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