Resume template · Updated October 2026
Quality assurance manager resume template
Short answer
Henrietta fits most quality assurance managers: its conventional business layout suits regulated manufacturers, and it prints education right after the jobs, where an engineering degree belongs. The fictional sample runs the quality system at a medical device maker, shortened CAPA closure, cut complaints through supplier fixes and hosted an FDA inspection, after six years as a quality engineer. It also serves quality systems manager applications.
Download the quality assurance manager sample
Victor is a fictional quality assurance manager. Replace every detail with your own before you send it.
The files are made in your browser by Resumity's own exporters, from this sample. The builder opens it as your own resume: click any line to replace it. Free plan, no watermark.
Why Henrietta suits a quality assurance manager resume
Henrietta opens with a summary, where the standard you work to and your ASQ credentials belong, then prints Work Experience and Education before a three-column skills grid. A plant manager or VP of quality reading for audit outcomes, CAPA and supplier results finds them first, in a black and grey layout that suits a regulated employer.
Second choice: Catalyst. Catalyst drops the summary and opens on your current site under teal headings; better for a director whose latest role says everything.
What goes in each section, in Henrietta's order
Henrietta prints its sections in a fixed order, the same in the PDF and the Word file. Here is that order for this sample, and what to put in each section.
- Professional Summary. Industry, the standards and regulations you work to (ISO 13485 and FDA, ISO 9001, AS9100), the size of the site and team, and your credentials. Certifications print at the end of a Henrietta page, so name them here too.
- Work Experience. Lead each job with scope: site headcount, product class, team. Then outcomes with a baseline: CAPA days to close, overdue CAPAs, audit findings, complaint rate, supplier defects, cost of poor quality. One bullet on an inspection or registrar audit you hosted, with your role and the result.
- Education. Engineering or science degree, school and year. A quality systems role without a degree can lean on ASQ certifications instead, listed below.
- Skills. The grid prints without labels, so start with the quality system skills (CAPA, internal and supplier audits, risk management, validation) and leave software such as an eQMS or Minitab for the second column.
- Certifications. ASQ certifications with year, then lead auditor training with the provider. Give the full name once (Certified Manager of Quality/Organizational Excellence) before using the acronym.
The sample resume as text
The same content as the files above, so you can copy a line or compare it with your own.
Victor Amadi
Quality Assurance Manager, Medical Devices, ASQ CMQ/OE and CQE
Salt Lake City, UT | victor.amadi@example.com | (801) 555-0193
Quality assurance manager with 12 years in medical device and industrial manufacturing. Runs an ISO 13485 quality system for a Class II device maker, leads a team of seven, and holds the ASQ Certified Manager of Quality/Organizational Excellence and Certified Quality Engineer credentials.
Experience
Quality Assurance Manager, Wasatch Medical Instruments, Salt Lake City, UT (08/2020 to Present)
- Manage the ISO 13485 quality system for a 220-person site making Class II infusion accessories, with three quality engineers, two inspectors and two document control specialists.
- Cut average CAPA closure time from 140 to 75 days by triaging at a weekly CAPA board and setting effectiveness checks when each CAPA opens.
- Hosted an FDA inspection in 2024 and two registrar surveillance audits; none produced a major finding.
- Lowered complaints per 10,000 units shipped by about a third over two years through supplier corrective actions on two molded parts.
- Restructured the quality manual and 140 procedures to follow ISO 13485 clause by clause, and prepare the quarterly management review.
Senior Quality Engineer, Bonneville Pump and Valve, Ogden, UT (06/2014 to 07/2020)
- Led root cause investigations with 8D and fishbone analysis on field returns at an ISO 9001 certified plant.
- Ran about 30 internal audits a year and trained 12 internal auditors.
- Built scorecards for 40 suppliers; incoming rejects fell by a quarter in two years.
Education
BS, Mechanical Engineering, Great Basin State University (05/2014)
Certifications
- Certified Manager of Quality/Organizational Excellence (CMQ/OE), ASQ (2022)
- Certified Quality Engineer (CQE), ASQ (2017)
- ISO 13485 lead auditor course, Pinecrest Quality Training (2021)
Skills
CAPA management, Internal and supplier audits, Root cause analysis (8D, 5 Whys), Process validation (IQ, OQ, PQ), Risk management files, MasterControl eQMS, Minitab, SAP QM, Inspection hosting, Training auditors
How to make the sample yours
Name the standard and the regulator
ISO 13485 with FDA, ISO 9001, AS9100 or a food safety scheme: whichever governs the job you want. For devices, FDA's quality system rule (21 CFR 820.10) now requires a system documented to ISO 13485, so experience with that standard reads directly.
Report audits by outcome
Not "conducted audits" but the number led a year, the findings closed and whether repeat findings fell. For an inspection, say whether you hosted, ran the front room or the back room.
Give CAPA numbers with a baseline
Open CAPAs, average days to close and overdue count before and after your change. Add how you checked effectiveness, because an auditor will ask how you knew the fix worked.
Show prevention, not just inspection
Supplier development, design reviews, process validation, training. A manager is hired to keep defects from happening, so give those bullets room.
Adjust for a quality systems title
For quality systems manager postings, move document control, training records, management review and the eQMS work to the top of each job.
Keywords to keep where they are true
Terms this kind of resume is usually searched for. Use the posting's exact wording, and only for work you have done.
- quality management system
- ISO 13485
- ISO 9001
- CAPA
- internal audits
- supplier quality
- nonconformance
- complaint handling
- management review
- document control
- root cause analysis
- risk management
- process validation
- inspection readiness
Mistakes to avoid
- Listing standards you have only read; interviewers ask which clauses you audited or implemented.
- Counting audits performed without findings closed or repeat findings reduced.
- Writing as if quality is policing production instead of preventing defects.
- Revealing confidential inspection details, customer names or complaint specifics.
How the sample PDF reads in text extractors
We exported this sample with Resumity's PDF exporter in Chrome on 2026-10-29 and read the file back with three open-source text extractors. This shows whether software that turns a PDF into text can recover it; it is not a test of any commercial applicant tracking system. How we test templates.
| Extractor | Name, email, phone | Headings | Bullets intact |
|---|---|---|---|
| pdf.js 4.10.38 | All found | 5 of 5 | 8 of 8 |
| pdftotext (Xpdf) 4.00 | All found | 5 of 5 | 8 of 8 |
| pypdf 6.13.0 | All found | 5 of 5 | 8 of 8 |
Frequently asked questions
How is a quality systems manager resume different from a QA manager resume?
Mostly in emphasis. A QA manager resume often covers inspection teams, supplier quality and complaints; a quality systems role leans on document control, training, internal audits and management review. Keep this structure and move the matching bullets to the top of each job.
Is the ASQ CMQ/OE worth listing?
Yes, if you hold it. ASQ asks for ten years of experience in its body of knowledge, five of them in a decision-making role, with up to five years waived for a degree, so it signals management-level experience rather than a course completed.
How should I describe an FDA inspection on my resume?
Give your role (host, front room lead, back room coordinator), the scope and the outcome in one bullet. Keep inspector names and the details of any observations out of it.
Which numbers show quality improvement best?
Complaints per thousand or ten thousand units, first pass yield, CAPA cycle time, supplier defect rates, scrap and rework cost. Pair each with its baseline and how long the change took.
Can a quality engineer apply for a QA manager job?
Yes, if the resume shows the management parts you already do: audits you led, a CAPA board you chair, auditors you trained, a management review you prepared, people you supervised even informally.
Will applicant tracking systems read this Henrietta PDF?
The sample PDF read back with its contact details, all 5 section headings and all 8 bullets intact in three open-source text extractors (pdf.js, pdftotext and pypdf). Commercial systems such as Workday, Greenhouse or Taleo were not tested, and each employer configures its own.
Guides and templates for this resume
Sources, checked 29 October 2026
We opened every page below on that date. Pay, rules and requirements change, so check the source before you rely on a detail.
- ASQ: Certified Manager of Quality/Organizational Excellence (CMQ/OE) (requires 10 years of on-the-job experience in the CMQ/OE body of knowledge, 5 of them in a decision-making position; a degree waives part of it (bachelor's four years, master's or doctorate five years); ASQ also offers the Certified Quality Engineer (CQE))
- Legal Information Institute, Cornell Law School: 21 CFR 820.10, Requirements for a quality management system (a device manufacturer must document a quality management system that complies with the applicable requirements of ISO 13485 (incorporated by reference) and the other applicable requirements of part 820)
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